Job Summary: The Assistant to the Head of Advancement Services manages the Advancement Services operations of the Office of Institutional Advancement and serves as a key partner in all areas of Institutional Advancement.
Duties and Responsibilities
Provides broad leadership and administrative oversight in the evaluation, planning, implementation, and improvement of functions, operations, and resources within Advancement Services.
Serves as Institutional Advancement’s database manager in providing leadership and administrative oversight in supporting data-driven strategies and tactics, including (but not limited to) successfully achieving the following:
Ensuring database integrity by managing the process and workflow for timely and accurate data entry/coding of gifts and the production of mailing lists for departmental direct mail campaigns, event invitation/registration, and stewardship outreach.
Ensuring gift receipting and gift acknowledgment to donors are distributed in a timely and accurate manner.
Overseeing the distribution of gift reports and pledge reminders, ensuring they are distributed timely and accurately.
Maintaining a catalog of available reports in the Advancement database and ensuring fulfillment of internal and external data requests.
Optimizing database functionality by staying current on database upgrades and enhancements.
Establishing and implementing best practices in data management for prospect management, donor relations, and legacy gifts. Manages and monitors the prospect management process.
Overseeing high-priority projects such as global data updates, data imports (e.g., wealth screening data), and data analysis.
Serving as a resource to resolve all database-related issues and challenges.
Maintaining compliance with federal and industry regulations, and CASE guidelines as well as the policies and procedures of Westminster Schools of Augusta.
Serves as the primary contact with the business office for gift reconciliation, setting up new funds, troubleshooting gift entry adjustments, and providing appropriate documentation for auditors.